Rakan Tutor Hears You!

This is an e-ticketing system where you can report any issues or complaints to the Rakan Tutor team. Before we begin, which of the following categories do you belong to?


    Details of Complaint







    Consent and Instructions

    Kindly read the following protocol that will be kept in place throughout the process of addressing your issue:

    • If you have any further updates regarding the reported issue, please reach out via email at [email protected] or WhatsApp at +60 10-835 3750
    • The Rakan Tutor team shall contact you via Rakan Guardians or our safeguarding contact number
    • Complaint solving process will take approximately 5-7 working days. Shall you not receive a response from the team about your issue, immediately reach out to us
    • The data provided in this e-form is subjected to Rakan Tutor’s Privacy Notice

    By clicking submit, I declare that all information given is true and I agree to provide all details and information to Rakan Tutor.